✦ Get In Touch

We'd Love to
Hear From You

Have a question about your order, a product, or just want to say hello? We're here for you — always.

✦ Contact Information

Let's Connect

Reach out through any of the channels below. We respond to all inquiries within 1–2 business days.

Email Us [email protected] Best for order questions & support
Call or Text (484) 849-8490 Mon – Fri, 9AM – 6PM EST
Based In Pennsylvania, USA Shipping across the United States
✦ Send a Message

How Can We Help?

✦ We typically respond within 1–2 business days.

✦ Quick Answers

Common Questions

Where is my order?

Once your order ships, you'll receive a confirmation email with a tracking number. Orders are processed in 1–2 business days and delivered within 3–5 business days. If you haven't received a tracking email, please check your spam folder or contact us.

Can I change or cancel my order?

We process orders quickly! If you need to make a change, contact us immediately at [email protected]. We'll do our best to accommodate changes before your order is processed. Once shipped, changes cannot be made.

Do you offer wholesale or bulk orders?

Yes! We love working with boutiques, spas, and gift shops. Please reach out via email at [email protected] with your business name and the products you're interested in and we'll send over our wholesale information.

My product arrived damaged — what do I do?

We're so sorry to hear that! Please contact us within 7 days of delivery at [email protected] with your order number and clear photos of the damaged item and packaging. We'll make it right as quickly as possible.

✦ Ready to Experience the Grace?

Shop Our Collection

Handpoured with love and made to fill your space with warmth, elegance, and grace.

Diane’s Grace Candles creates handpoured candles, room sprays, and car diffusers made to bring warmth, peace, and elegance into every space.

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